This case study explores how parents of K-8 students in Ontario stay informed about their children’s education and the challenges they face.

A service that lets individuals nearing death send physical cards to their loved ones after passing. Cards arrive within weeks, with a heartfelt or custom message from the departed.

Redesigning common forms to streamline usability, reduce friction, and improve the overall user experience.

Exploring Google Keeps’s Usability and Design through Jakob Nielson’s 10 Usability Heuristics.